Shipping Policy

Last Updated: 5/6/2026

Order Processing

Orders are processed within 1–3 business days.

Delivery Times

Estimated delivery times:

• Australia: 5–12 business days
• New Zealand: 7–15 business days
• International: 7–20 business days

Please note that delivery times are estimates and may vary.

Tracking

Tracking information will be provided via email once your order has been shipped.

Shipping Costs

Shipping costs are calculated at checkout unless otherwise stated.

Delays

Velora Auto is not responsible for delays caused by carriers, customs processing, weather events, or other circumstances beyond our control.

Incorrect Address Information

Customers are responsible for ensuring their shipping address is correct at checkout. We are not responsible for orders delivered to incorrectly supplied addresses.

Lost Packages

If your package appears lost in transit, please contact us and we will assist in locating the shipment.

Contact

Email: CS Goods & Sales